Redress Financial Services is a firm specializing exclusively in the submission and appeals of insurance claims.
Redress was founded out of a desire to make the world a little less unfair. We fight relentlessly on your behalf, using all the avenues available to us. When life happens, we ensure that the Insurance Giants keep their promises to you.
Why we exist
To err is human… but what if your insurance claim doesn’t pay out?!
Insurance is an absolutely crucial part of avoiding financial ruin when life happens and things don’t go as planned. Most Insurance companies are good service providers that provide an honest service to the best of their abilities. However, one must remember that any insurance company is a business. Businesses exist to make a profit, and one of the best ways to increase your profit is to limit expenses and losses.
Read more... Insurance Companies can remarkably limit their unnecessary losses by setting rejection targets for their Claims-assessors to ensure that they are vigilant and thorough in their duties and that they settle the claims that are legitimate, and reject the claims that are not. Take as an example: Peter asks his 14 year old son to drive his car to the cafe to go buy cigarettes for him. His son has an accident, and Peter claims for the damages, alleging that he himself was driving. Peter’s insurance company would be correct to reject his claim should they find out that his son was driving. Insurance companies have to reject illegitimate claims to ensure that they continue to make an acceptable profit while maintaining competitive rates. Unfortunately, anywhere where humans are involved, human error is to be found. After all, “To err is human…”, so what if you claim for a legitimate loss, and by some error, your claim is rejected?! This is where you are expected, as a layperson, to go head-to-head with the Insurance Giants’ professionals. Professional lawyers and Claims-agents: an army of people whose only job is to ensure the company saves money by not paying out a claim. After all, if they only save the company one large claim a month, all their salaries are covered by the avoided loss.
What we do
A man who is his own Lawyer has a fool for a client…
We specialize in insurance claims. More importantly, we specialize in winning insurance claims cases that the Insurance companies refuse to pay. We will even take the fight all the way to the Short-Term Insurance Ombud, the Long-Term Insurance Ombud, or the FAIS Ombud, all of whom hold the same jurisdictional authority as the High court of South Africa.
We work on a “no-win-no-fee” basis, and many of our cases are settled directly with the Insurance Companies themselves once all the facts from both sides are considered, and not just the one-sided-facts from their own assessors.
We can help with all types of insurance claims anywhere in South Africa. Our team of Legal, Medical, Insurance and Finance experts have won multi-million Rand claims in Disability insurance, Dread Disease insurance, Income protection insurance, Life Insurance and Short Term insurance (motor insurance, house-hold insurance, marine insurance, home insurance, business insurance, etc).
Our “total insurance cases won” is already sitting in excess of R60million.
